Hello Joel,
We are sorry for the inconvenience caused and request you to get connected with our additional support on this matter.
An email instruction has been sent which will help you to get connected with them.
Thank you.
My paid subscription started 2 weeks ago and, just yesterday, every time I try to start the VPN service, it states that the software cannot establish a connection. I have selected other cities, uninstalled and reinstalled the software, turned off my firewall and nothing. I appreciate any help I can get.
Hello Joel,
We are sorry for the inconvenience caused and request you to get connected with our additional support on this matter.
An email instruction has been sent which will help you to get connected with them.
Thank you.