Cannot get activation key

Hello Rhonda,
Thank you for contacting AVG. Your product is: AVG Protection multi device. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. So please follow the steps in this article ( http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection ) to install and activate your subscription. Thank you.

I paid with my MC and have done everything possible…no success.  They are supposed to reply in 24 hours… don't like THAT service.  Considering refund, go back to free or other service. THIS is not "service".

Hello Rhonda,
Thank you for contacting AVG. Your product is: AVG Protection multi device. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. So please follow the steps in this article ( http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection ) to install and activate your subscription. Thank you.