Hello Sandi,
We regret for the inconvenience. Yes, we would request you to uninstall AVG Free using AVG Removal tool and then you can reinstall AVG program on your computer.
Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe
Thank you.
THANK YOU SO MUCH FOR THE HELP.
I NOW HAVE THE AVG ULTIMATE INSTALLED, SET UP AND RUNNING ON MY COMPUTER.
I APPRECIATE YOUR HELP.
Hello Sandi,
We regret for the inconvenience. Yes, we would request you to uninstall AVG Free using AVG Removal tool and then you can reinstall AVG program on your computer.
Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe
Thank you.