Cannot get disc to do installation process getting error report

Hello Sandi,
We regret for the inconvenience. Yes, we would request you to uninstall AVG Free using AVG Removal tool and then you can reinstall AVG program on your computer.

Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe

Thank you.

I bought AVG Ultimate on March 15, still have not got it added to my computer. Every time I try I get an error report with a different number on it. Last one was 0xe0018dod. Tried it again it now is 0xe 0018921.  I need help getting this added to my computer. Do I have to take off the AVG Free Virus protection first before trying to add the paid subscription.? I made sure there were no other items like McAfee or any others on my computer...

THANK YOU SO MUCH FOR THE HELP.
I NOW HAVE THE AVG ULTIMATE INSTALLED, SET UP AND RUNNING ON MY COMPUTER.
I APPRECIATE YOUR HELP.

Hello Sandi,
We regret for the inconvenience. Yes, we would request you to uninstall AVG Free using AVG Removal tool and then you can reinstall AVG program on your computer.

Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe

Thank you.