"Cannot get icarus files" error when installing AVG Tuneup

AVG Performance
1

I'm getting the above error.  Attempting to install an existing subscription of AVG Tuneup onto a PC - Win 10, 64 bit.

2

Hello David,

We're sorry to hear this.
To resolve this, we've sent you an email instruction to get our free additional support.
Please do check & revert back to us.
Thank you.

3

Hello David,

We're sorry to hear this.
To resolve this, we've sent you an email instruction to get our free additional support.
Please do check & revert back to us.
Thank you.