Cannot get my product ID to work

Hello Ken. I have sent you an email with correct license number along with the steps to activate installed AVG with the license number. Please follow the instructions. Please feel free to contact us if you are facing any issue. Thank you.

I cannot get my Product ID to be accept my program. I tells me my code is invalid how do I  get my correct code?

Hello Ken. I have sent you an email with correct license number along with the steps to activate installed AVG with the license number. Please follow the instructions. Please feel free to contact us if you are facing any issue. Thank you.