Cannot get off trial

General discussion
3

Hello Virgina,
We regret for the inconvenience. We see that you have AVG Ultimate (2 years subscription) valid till 12/18/2018. Please check the article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to reactivate the AVG Ultimate program.
Please contact us, if you have further issues,.
Thank you.

1

My AVG was expiring, I paid again back in December.  My account shows that it is paid - however, we cannot get the software out of trial mode in any of the computers

2

Hello Virgina,
We regret for the inconvenience. We see that you have AVG Ultimate (2 years subscription) valid till 12/18/2018. Please check the article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to reactivate the AVG Ultimate program.
Please contact us, if you have further issues,.
Thank you.