Cannot get on to my email, facebook or network

Viruses & Threats
3

Hello Oliver. Thank you for contacting us. Could you please let me know which web browser are you using? I suggest you to try a different web browser and check if you could access them. Thank you.

1

Hi,

Recently I have been unable to get onto the internet, facebook or my email.  Only if I power down or shut off my compter and restart, does it allow me access.  This has been going on for approximately a month or so.  I have a large AVG support plan, but somehow this problem has come through.

Please help with some sort of easy to follow instructions to troubleshoot or relove this problem.

Thank you very much,

Oliver

2

Hello Oliver. Thank you for contacting us. Could you please let me know which web browser are you using? I suggest you to try a different web browser and check if you could access them. Thank you.