Hello Eirik,
Sorry for the inconvenience caused. I would request you to you reinstall your AVG program once by following the below mentioned instructions:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
Canot get the update due to running proccesses, but there are no running proccesses. The computer has been off for 14 days due to a holiday. It.s running windows 10. no uppdate is able to install.
- Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
As per our record, you have purchased the AVG Internet security license. To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z . If the issue persists please do let us know. Thank you.