Hello,
I've downloaded the FREE version of youк antivirus for trying and evaluating. However, I'm unable to install it. During the instalation process I receuve an error message, thaqt I have no the Internet connection and see the following - "Подключитесь к Интернету ; 0xE001050B: Чтобы установить продукт AVG, необходимо подключение к Интернету." Or in English (translated in the Google Translate tool) - "Connect to the Internet; 0xE001050B: You must have an Internet connection to install the AVG product.". Please help me to avod the issue.
Miha,
I can understand how upset you must be.
To resolve the issue, you have to change the DNS Server and check once. To change the DNS Server, please follow the steps below :
1. Please press "Windows Key" and "R" together, it will open the "Run" command box.
2. Now type ncpa.cpl on the run command and click OK.
3. Select the active network, right click on that and select "Properties".
4. It will open the Network Properties dialog box.
5. Under "Networking" tab, look for "Internet Protocol Version(TCP/IPv4)".
6. Click on Internet Protocol Version(TCP/IPv4), it will enable its properties on the bottom right corner.
7. Click on "Properties".
8. Now, enable the "Use the following DNS address" (last radio button).
9. Now in Preferred DNS server, enter 8.8.8.8 and in the Alternate DNS server, enter 8.8.4.4
10. Click OK.
11. Now, try to install the AVG Anti Virus Free again.
Thank you for the instruction. I've tried it some times (even reinstalled my OS). Unfortunately, I still receive the same exception, that I have no Internet connection. May be I should do somethine else or install anything extra?
Do you have an offline installer for Windows 7 ?
Miha,
I can understand how upset you must be.
To resolve the issue, you have to change the DNS Server and check once. To change the DNS Server, please follow the steps below :
1. Please press "Windows Key" and "R" together, it will open the "Run" command box.
2. Now type ncpa.cpl on the run command and click OK.
3. Select the active network, right click on that and select "Properties".
4. It will open the Network Properties dialog box.
5. Under "Networking" tab, look for "Internet Protocol Version(TCP/IPv4)".
6. Click on Internet Protocol Version(TCP/IPv4), it will enable its properties on the bottom right corner.
7. Click on "Properties".
8. Now, enable the "Use the following DNS address" (last radio button).
9. Now in Preferred DNS server, enter 8.8.8.8 and in the Alternate DNS server, enter 8.8.4.4
10. Click OK.
11. Now, try to install the AVG Anti Virus Free again.
Thank you for the instruction. I've tried it some times (even reinstalled my OS). Unfortunately, I still receive the same exception, that I have no Internet connection. May be I should do somethine else or install anything extra?
Do you have an offline installer for Windows 7 ?