Ok I understand I can't have Free AVG without Zen, However how to I rollback to Free version after the Pro Trial? I have tried everything but it wouldn't rollback.
I tried updating, repairing from add/remove programs, uninstalling and installing a fresh copy…but it still said "Buy" and wouldn't give option to go back to free.
Hello Christina,
We regret for the inconvenience. We keep you in formed that there is no offline installer for AVG free version as like before. IN AVG 2016 version we do have AVG ZEN as a interface for AVG Protection Free as trail period for 30 days. Due to the arrival of new threats and infections, we have updated our AVG security program with high new security patches and updates to enhance the computer security. AVG ZEN is a interface for AVG Internet Security and AVG PC Tune up for unlimited Devices. You can also find HMA VPN and AVG Web TuneUp cirlces on the Zen interface. HMA VPN is another separate paid program and it helps to hide your IP address so that no hackers can hack your PC. AVG Web TuneUp is the free browser add-on and it helps you to browse securely on the Internet. Thank you.
I installed AVG worked fine for a month when I discovered it had automatically gave me a Pro Trial that then had ended. I couldn't get it to rollback to Free. I had tried everything. I completely uninstalled and reinstalled but it kept saying my pro trial expired and I had to buy it.
I then completely uninstalled it again using AVG Remover this time and tried installing only what I thought was just the Free AVG without the Zen but nope it installed Zen again and now it says I'm on another 30 day free trial!!!
How can I rollback to Free and install Free AVG without the Zen?
Hello Christina,
Thank you for understanding. As we said earlier we do not have life time free version like before. Once your trial version has expired we recommend you to reinstall your AVG Protection free to avoid buy now popup. If you are facing any issues with installation please let us know, we are here to help you. Thank you.
Hello Christina,
We really appreciate your valuable efforts which you have taken to fix it. Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot. Thank you.
Yes I've tried reinstalling AVG Free, But Zen continues to say Pro trial has expired.