Cannot install AVG internet security

AVG Performance
2

Hi Karin,

I understand this must be upsetting. I will help you to fix it.

I would like to inform you that your AVG Internet Security had already expired on 2012.9.28. Could you tell me if your AVG Internet Security is registered under a different email address?

You can, however, follow the steps provided in this article to run our removal tools and then try installing the AVG Internet Security: How to troubleshoot issues after upgrade to the latest AVG antivirus product

Note : Please run the AVG Clear first and then the AVG Remover

6

It worked. Thank you very much

5

Hi Karin,

I understand this must be upsetting. I will help you to fix it.

I would like to inform you that your AVG Internet Security had already expired on 2012.9.28. Could you tell me if your AVG Internet Security is registered under a different email address?

You can, however, follow the steps provided in this article to run our removal tools and then try installing the AVG Internet Security: How to troubleshoot issues after upgrade to the latest AVG antivirus product

Note : Please run the AVG Clear first and then the AVG Remover

1

I obtained the AVG internet security program through my ISP in 2011 while still on windows 8. I upgraded to windows 10 when it was released, and the program ran without any problems. Since December I keep getting a warning that the software is out of date and needs to update. I have tried non stop to update, but to no avail. After trying to update and going back to confirm the update has taken effect it reverts back to the notification that a new version is available. The current version is 17.8.3036 (build 17.8.3705.249). The new version available for update is 17.9.2322 since 21 Dec 2017. I also tried to uninstall the program through PROGRAM AND FEATURES - Uninstall. When that didn't work I tried the avg_remover.exe tool which did not recognised that the product is installed but I ran the tool anyway. Still no satisfaction!

3

It worked. Thank you very much

4

Karin,
We are glad to know that your issue is resolved. 
We appreciate your efforts in this matter.
Feel free to contact us if you need any assistance with AVG. 
Have a nice day!