Cannot install avg protection

Hello Rafus,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience.
May I know the exact error message you have received?
Is there any other Antivirus program or AVG program installed on your system?
Thank you.

i have a windows 8.1 operating system i had to do a fresh installation after my hard drvice crashed but now iam not able to installl my avg protection

Hello Rafus,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience.
May I know the exact error message you have received?
Is there any other Antivirus program or AVG program installed on your system?
Thank you.