Hello Raymond,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!
I had an update from AVG a couple of days ago which included an enhancement to the firewall. When the update had been completed all was well except that I got a message "cannot install enhanced firewall." I clicked on the INSTALL NOW but nothing happened and the same error message was repeated. I restarted my PC twice but this had no effect. Can anybody help please?
Hello Raymond,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!