Cannot load my new avg products

AVG Protection
3

Hello Anthony,

We apologize for the inconvenience caused. We have sent you an email with complete instructions to install and activate your AVG programs in your PC. Please follow the instructions from the email and contact us for further help.

Thank you.

1

I think the problem is that I have moved could this be it ? if so please tell me how to correct it and were

2

Hello Anthony,

We apologize for the inconvenience caused. We have sent you an email with complete instructions to install and activate your AVG programs in your PC. Please follow the instructions from the email and contact us for further help.

Thank you.