Jan,
We are sorry to hear about the inconvenience caused. It seems that you are facing issues with the mobile products, we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.
I too ordered the Upgrade to Pro on my Android, via the Paypal… I was hoping there would be an "Answer" here, since the "multiple topic posting" so rudely directed to this "response" I am now currently waiting on my email from the support "Team"… This was supposed to be easy…
Paid for PRO, received email, followed instructions, did not load PRO, loaded free version, can't uninstall that because doesn't show in Playstore.
M T, Also when you post on the Community there may be another AVG user who may be able to help you.
AVG Guru
TOPIC: ANDROID PRODUCTS - AVG Support Community… is "windows only technical queries"??? LOL Who'd of Thunk it… considering the terms ANDROID PRODUCTS- AVG SUPPORT COMMNITY…bears little resemblance to "windows technical queries only"…
@ M T
M T, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru
Hello Jan,
We apologize for the inconvenience.
We do have a dedicated team who take care of the issues related with mobile products. For faster response for the mobile product, we always redirect you to the mobile team.
Thank you.
Jan,
We are sorry to hear about the inconvenience caused. It seems that you are facing issues with the mobile products, we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.