Hello John,
Sorry for the inconvenience caused.
We can only see that you have created your AVG My account and we couldn't see any subscription registered on your account.
Did you use the activation code and registered your product on our website?
Purchased AVG Antivirus at Best Buy and found I cannot load the purchased program. All I get from AVG is loop that ends here. Even with the disc loaded and having put in my code included with the product, even after receiving the key after confirming my humanity, I cannot get anything EXCEP FOR the opportunity to download the free version or pay for another downloaded version. This is stupid, wasteful of my time and treasure, and gives the appearance of a scam - I am assured by the people I bought it from that it is no scam but I will not deal with any program that is not clearer than swamp water. Oh, I forgot to mention - I could go to "Premium" assistance, if I pay for it but come on! everything is here, it just doesn't work as advertised, and I am supposed to pay more? Count me out.
Hello John,
Sorry for the inconvenience caused.
We can only see that you have created your AVG My account and we couldn't see any subscription registered on your account.
Did you use the activation code and registered your product on our website?