Natalie, AVG PC TuneUp does not display the Product Key. A correct product key consists of 6 x 5 characters. If your product key does not seem to be correct or complete, you can retrieve it at (http://www.avg.com/lost).
AVG Guru
I have a new laptop and am trying to re-download the AVG PC Tune-up that I bought on 5 December 2014. It asks for a Prioduct Number. I don't know what this is but I keyed in my Licence Number. It said this was invalid. So - is the Product number different from the Licence Number? If so, where do I find it? Or does it not accept the number because the product is only authorised for 1 PC. My old laptop had died, which I why I nowhave a new one. But the Tune-Up I paid for still has 9 months to go. Looking forward to your answer.
Hello Natalie. Hope you have retrieved your AVG PC Tune up key at http://www.avg.com/lost and installed it in your new PC. You can also login to your AVG My account at http://myaccount.avg.com/ to view your product details.
Please feel free to contact us should you need any further assistance.
Natalie, AVG PC TuneUp does not display the Product Key. A correct product key consists of 6 x 5 characters. If your product key does not seem to be correct or complete, you can retrieve it at (http://www.avg.com/lost).
AVG Guru