Cannot log in or activate AVG Internet Security

General discussion
3

Hello Zack,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the error that you get.
Please refer the below article to create a screenshot.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
We will certainly help you out.
Thank you and keep us updated.

1

I have AVG Internet Security version 18.8.3071 Build 18.8.4084.409 installed on an XP VMWare virtual machine.  When I try to activate it I cannot Login.  Also when I enter the activation code it will not activate.  I get a  sorry we've run into a problem please try again later error.  My subscription is valid until summer 2023.  Please help.

2

Hello Zack,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the error that you get.
Please refer the below article to create a screenshot.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
We will certainly help you out.
Thank you and keep us updated.