Hi Ian.
We regret the inconvenience caused. Could you try using a different web browser or device? Is it the same email address as the one you used to reach us here?
Yes same email address …have tried mobile to log on still no result I can log onto community support as you can see but my account does not recognise email or pass word from any device …error your end?
error message wrong password or email address but both are correct …do not receive an email to change password … error message incorrect email address very irritating as my login details are correct
Hi Ian.
We regret the inconvenience caused. Could you try using a different web browser or device? Is it the same email address as the one you used to reach us here?
Appreciate the clarification.
This is not expected behavior as AVG MyAccount is working fine at our end and we'd request to try to login in 24 hours. Meanwhile, kindly let us know what are you trying to accomplish by logging in to AVG MyAccount. We'd be glad to help you with it.
Yes same email address …have tried mobile to log on still no result I can log onto community support as you can see but my account does not recognise email or pass word from any device …error your end?
Im having the same issue, i need to log in to cancel my two subsriptions but nothing is letting me no matter what i am on or using and keeps coming up with errors