Cannot log into my bank because VPN "location" does not match actual location, HELP

AVG VPN
3

Hello John, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Confirm your current physical location. 
2. Let us know the exact bank site which you are unable to access.
3. Have you tried to turn off VPN and try to access the site?

We look forward for your response.

1

Cannot log into my bank because VPN "location" does not match actual location, HELP

2

Hello John, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Confirm your current physical location. 
2. Let us know the exact bank site which you are unable to access.
3. Have you tried to turn off VPN and try to access the site?

We look forward for your response.