Hello Patricia,
We apologize for the inconvenience.
It seems that you have received the AVG pop-up regarding the upgrade to the Pro version. You can end this program from the control panel. Once you end this task, you can go to open AVG program and click on Advanced settings and change the frequency of the pop-up from notifications http://support.avg.com/SupportArticleView?urlname=How-to-Change-the-Frequency-of-Pop-Up-Notifications. Or you can remove and reinstall the free version of AVG on to your computer instead of trial version to fix this issue.
Thank you.
I purchased a new laptop and downloaded AVG. I HAVE the PRO protection but it expires in 28 days. This morning I turned on my laptop and there is a pinned window at the bottom right of my display, 5" by 5" and completely unable to minimize it or interact with it at all. I tried uninstalling AVG (thinking I could reinstall it), but that window sits right on top of the prompt that asks "do I really want to uninstall it) so I can't concur.
My computer reminders still float on top of this window, but it's placement sits on top of anything else (obviously making watching Netflix or checking my calendar or other such functions difficult. I also can only scroll down so far.
Hello Patricia,
We apologize for the inconvenience.
It seems that you have received the AVG pop-up regarding the upgrade to the Pro version. You can end this program from the control panel. Once you end this task, you can go to open AVG program and click on Advanced settings and change the frequency of the pop-up from notifications http://support.avg.com/SupportArticleView?urlname=How-to-Change-the-Frequency-of-Pop-Up-Notifications. Or you can remove and reinstall the free version of AVG on to your computer instead of trial version to fix this issue.
Thank you.