Hello Meredith,
Thank you for choosing AVG. We regret to hear about any inconvenience caused. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to share the screenshots and we would be able to assist you further.
Hi there, I'm using AVG Home for Mac. I have a MacBook Pro (Late 2011 model) running El Capitan 10.11.6. Just did my first scan. AVG Mac Scanner found 23 threats. It moved 12 to quarantine with no problem, but I get the orange warning "Cannot move to quarantine" for the other 11. One says "cannot delete. I have taken 4 screenshots on my mac, but there doesn't seem to be a way to attach them to this post. Is there an e-mail address I can send them to? Thanks for any ideas on how to move them to quarantine in preparation for deletion!
Hello Meredith,
Thank you for choosing AVG. We regret to hear about any inconvenience caused. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to share the screenshots and we would be able to assist you further.