Cannot move virus to quarantine

Viruses & Threats
8

nimda virus

7

Hello Nicole,

We are sorry for the inconvenience caused.
Could you please provide the screenshot of the threat that has been detected by AVG so that we can assist you better?

1

Hi there, I have a MacBook Pro with mac os sierra, version 10.12.4. I did a scan and the  AVG antivirus shows I have 2 threats in orange that say "Cannot move to quarantine." What can I do to get rid of them?

2

Nicole, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

nimda virus

4

Hello Nicole,
Thank you for providing the screenshot.
We have sent you an email now.
Please attach the file which is detected by AVG as threat in the email.
We will analyze the files and get back to you.
Thank you.

5

Hello Christopher,

We're sorry to know that you are facing the same issue.
We have sent you the email instructions on how to collect the AVG log files on Mac.
Please provide us with the log files and also the screenshot of the threat detection.
We will escalate to senior team for further analysis.

6

Hello Nicole,

We are sorry for the inconvenience caused.
Could you please provide the screenshot of the threat that has been detected by AVG so that we can assist you better?

9

Hi, 

I'm having the same issues can you please advise? :tired_face: