Hello Peter,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
We understand that you have a partitioned hard drive
Do you have Windows in one partition and Mac OS in another?
Was the threat in Windows detected while running AVG scan in Mac?
For us to analyze this further, please help us with the screenshot of the detected threat message.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
Hi, I'm hoping to find some help if possible. I have a MacBook with a partitioned hard drive. I have run an AVG antivirus scan (on the MACOS side). It reveals a threat called Beryllium (on the Windows side) that cannot be resolved.
Infected File: pagefile.sys
Original Location: /Volumes/Windows 10Pro/pagefile.sys
Any assistance would be greatly appreciated.
Thank you
Thank you for writing us back and sharing the screenshot,
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused
We have sent an email to your email address offering additional help please check the email and revert us back for further help.
Thank you.
Hi Kishore,
Thanks for responding so soon.
Yes, Windows on one partition and Mac OS in another.
Yes, the threat was detected while running AVG scan in Mac.
I've attached a screen shot as requested.
Thank you
Hello Peter,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
We understand that you have a partitioned hard drive
Do you have Windows in one partition and Mac OS in another?
Was the threat in Windows detected while running AVG scan in Mac?
For us to analyze this further, please help us with the screenshot of the detected threat message.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.