Cannot Retrieve License Number

General discussion
6

Alan,

This coversations seems to be in a loop. I never did see your answer other that the above that only loops me back to my original post.

Did you see that I tried the License Number Retrieval Form  and it responded that it could not recognize my royc@cts.com email address even though that is my email address for both my p;rofile and this support forum. My subscription should still be in effect. I purchased Pro last September.

Roy

5

Roy, If you need to look up your license number, please use the AVG License Retrieval form (http://www.avg.com/lost).
AVG Guru

1

I installed paid AVG on my new Windows 8.1 computer and cannot retrieve my License Number. When I request it, the response is that it cannot find my email royc@cts.com. However, my profile indicates this address and my registration for the support forum is royc@cts.com.

2

Alan,

This coversations seems to be in a loop. I never did see your answer other that the above that only loops me back to my original post.

Did you see that I tried the License Number Retrieval Form  and it responded that it could not recognize my royc@cts.com email address even though that is my email address for both my p;rofile and this support forum. My subscription should still be in effect. I purchased Pro last September.

Roy

4

Other Roy Leggitt posting (https://support.avg.com/answers?id=906b0000000D3oHAAS).
AVG Guru

3

Roy, If you need to look up your license number, please use the AVG License Retrieval form (http://www.avg.com/lost).
AVG Guru