Cannot retrieve lincense

Richard, please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! See posting https://support.avg.com/answers?id=906b00000004tRt . Thank you.

Original set-up email address has not been in use for two years,
AVG take renewall money from my bank account and send new license to old email address ,
costumer care in England could not help me without license number,
automated system on AVG website ,no help.
I want my license send to my new email address or my  money back.

Richard, please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! See posting https://support.avg.com/answers?id=906b00000004tRt . Thank you.