Hello George,
We can certainly take a look into this. I have sent you an email, please follow my email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix it as quickly and effectively as possible.
Regards,
Alok.
Have tried to scan 7 or 8 times in last 24 hours. At the 85% mark I get a blue screen and computer restart.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007FFA2F0
BCP3: FFFFFA8007FFA5D0
BCP4: FFFFF8000356B350
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\081218-18158-01.dmp
C:\Users\george\AppData\Local\Temp\WER-41574-0.sysdata.xml
How do I fix this so I can scan the computer?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007FFA2F0
BCP3: FFFFFA8007FFA5D0
BCP4: FFFFF8000356B350
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\081218-18158-01.dmp
C:\Users\george\AppData\Local\Temp\WER-41574-0.sysdata.xml
How do I fix this so I can scan the computer?
Hello George,
We can certainly take a look into this. I have sent you an email, please follow my email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix it as quickly and effectively as possible.
Regards,
Alok.