Cannot scan emails because the server is encrypted

Hi John,
I am happy to see that your issue is resolved.
Thanks for posting back.

Many thanks - sorted once again!

John,  Solution (https://support.avg.com/answers?id=906b0000000D3m2AAC). Available in 'Search a question'.
AVG Guru

I originally posted this question on sept 20th and received a simple solution which I implemented on my PC and which cured the problem. I now have the same problem on my tablet but unfortunately I did not record the solution and cannot find the previous thread which provided it!

Hi John,
I am happy to see that your issue is resolved.
Thanks for posting back.

Many thanks - sorted once again!

John,  Solution (https://support.avg.com/answers?id=906b0000000D3m2AAC). Available in 'Search a question'.
AVG Guru