Yes I have tried to use the AVG clear tool and the tool says that there are no AVG programs on my computer to remove. Which is wrong as there is an AVG program still on my computer. Currently I have AVG antivirus and AVG internet security.
Thank you for the quick response. However I have already tried the methods you sugested in the response you posted to my post. They didn't work. AVG remover does not recognize that I have an AVG product on my computer. Also re-installing the free AVG did not work. Yet I still get notifications that AVG has scanned my computer and the potential of a virus or multiple viruses on my computer.
Hello Christopher,
I really appreciate your efforts in resolving this issue. At this point, I request you to reboot your computer in safe mode (http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode) > go to control panel > program and features > look for AVG program and uninstall them. if the issue still persist, then please share a screenshot of the AVG user interface (which you want to uninstall) to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I have been trying to uninstall the free AVG program and nothing seems to work. I keep getting the error codes 0xc000012f and 0xe001f949. I tried to reinstall the AVG free program to uninstall it however I cannot download the program. I am almost at my wits end. Can someone please help me?
Christopher,
Thank you for trying our suggestions. Did you also run AVG Clear tool to remove traces of AVG failed installation completely?
Thank you for the quick response. However I have already tried the methods you sugested in the response you posted to my post. They didn't work. AVG remover does not recognize that I have an AVG product on my computer. Also re-installing the free AVG did not work. Yet I still get notifications that AVG has scanned my computer and the potential of a virus or multiple viruses on my computer.
Yes I have tried to use the AVG clear tool and the tool says that there are no AVG programs on my computer to remove. Which is wrong as there is an AVG program still on my computer. Currently I have AVG antivirus and AVG internet security.
Hello Christopher,
I really appreciate your efforts in resolving this issue. At this point, I request you to reboot your computer in safe mode (http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode) > go to control panel > program and features > look for AVG program and uninstall them. if the issue still persist, then please share a screenshot of the AVG user interface (which you want to uninstall) to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.