Hello Karen,
AVG protection is the old version and it will be identified only by remover and not by clear tool.
Run AVG remover tool as mentioned here in-order remove the old version.
The process would take few minutes. Your patience is much appreciated.
Feel free to contact us if you need further help.
I have purchased AVG Internet Security and am trying to uninstall AVG protection. I get an error message when I try to uninstall. I have tried the AVG clear tool (2017 version) and latest version, but AVG Protection does not appear in the drop down list as an option to uninstall. How do I get rid of it?
Hello Karen,
AVG protection is the old version and it will be identified only by remover and not by clear tool.
Run AVG remover tool as mentioned here in-order remove the old version.
The process would take few minutes. Your patience is much appreciated.
Feel free to contact us if you need further help.