Cannot update AVG free

Hello Robert,
We regret for the inconvenience caused. Please run the  AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
Thank you.

I am getting the message: Update failed. Cannot reach the update server. I have looked at the online helps and checked various settings as suggested. So far no go.

Tried to download a "new" copy of the program, with the plan being to uninstall the old and reinstall the new. Download of the program failed.

Suggestions??

Forgot to say, the failed attempted download gets a failure code 0xe001C02d

Alan, I have looked at those settings and all is as suggested in the article.

I am leery of uninstalling the original, because as said, the dowload of the program fails before it is complete. So, if I remove the existing and cannot download a new copy I am out of luck for sure.


Help

Thanks

Robert, Have a look @ this AVG article (http://avgclick.me/UpdateConnectionFailed).
AVG Guru

Hello Robert,
Could you please let us know whether you have uninstalled the previous installation of the AVG program with the remover tool? If not please follow the instructions provided before to uninstall the AVG program.
Once uninstalled please use the following links to reinstall your AVG Free program.
Please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
Once verified please use the following links to download appropriate installer file :
32- Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
64- Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us for further assistance.
Thank you

Hello Robert,
We regret for the inconvenience caused. Please run the  AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
Thank you.