Cannot Update AVG VPN

Thank you Dinesh for your help. I followed the steps you suggested and I have now updated my AVG VPN.
Cheers Gary

Hi I am getting a popup message asking me to update my AVG VPN but each time i try i get an error message - Cannot get icarus files. ERROR CODE 44002.
more info in log which i have located but do not understand what it means.

Hi Gary,

We're glad to look into this & help you.
Sometimes, this might happen if the firewall is blocking the connection.
Please try updating after disabling AVG firewall & check if it helps.
To disable firewall : Open AVG Internet Security - Menu - Settings - Basic protection (in left pane) - Firewall - click on toggle bar beside it to disable it temporarily.

Thank you Dinesh for your help. I followed the steps you suggested and I have now updated my AVG VPN.
Cheers Gary

Hi Gary,

We're glad to look into this & help you.
Sometimes, this might happen if the firewall is blocking the connection.
Please try updating after disabling AVG firewall & check if it helps.
To disable firewall : Open AVG Internet Security - Menu - Settings - Basic protection (in left pane) - Firewall - click on toggle bar beside it to disable it temporarily.