Richard,
I apologize for the inconvenience caused. To resolve the issue please follow the steps provided in this article : http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Note : Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall your AVG Internet Security from https://www.avg.com/en-fr/download
Unfortunately, I'm unable to find any active subscriptions under your account with the present email address.
Internet Security, subscription to 2018. has stopped updating virus defs and program since September. get 'unable to download server.def.vpx'. tried running 'repair. no difference. sometimes it asks to run 'remediation which is wsc_proxy.exe from the antivirus folder, also as administrator. get 'windows cannot access specified device, path or file. Uninstalled AVG internet scurity, and could not reinstall. had to restore a backup of C drive to get it going again. Any help appreciated, AVG does not have an email address to contact, and the chat never works, Used to be such a good program, now sucks big time
Richard,
I apologize for the inconvenience caused. To resolve the issue please follow the steps provided in this article : http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Note : Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall your AVG Internet Security from https://www.avg.com/en-fr/download
Unfortunately, I'm unable to find any active subscriptions under your account with the present email address.