Cannot update with AVG purchased in march of this year

AVG Protection
5

Hello Steven, I apologize for the inconvenience you are experiencing in this case. Please follow the below steps to update AVG offline.
1.Go to www.avg.com/update.
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.
Please feel free to get back to us for any issues with AVG. Thank you.

4

Steven, Which Windows OS are you using?.
AVG Guru

1

I'm trying to update my pc with AVG purchased in march. It looks like it has installed, until I try to update. Then it says unable to update we are unable to connect to outlook, and try again later. Doesn't matter how many times I try, it fails everytime. What should I do next???

2

Hello Steven, I apologize for the inconvenience you are experiencing in this case. Please follow the below steps to update AVG offline.
1.Go to www.avg.com/update.
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.
Please feel free to get back to us for any issues with AVG. Thank you.

3

Steven, Which Windows OS are you using?.
AVG Guru