Hi Jan,
We're glad to look into this & help you. Let us attempt to modify few Firewall settings on your computer.
To do so : Open AVG Internet Security - Menu - Settings - Full protection - Enhanced firewall - Enable 'Internet connection sharing mode'.
Then click on System rules (in the same page) to enable 'Allow windows file & printer sharing, remote desktop connections'.
Please try the above step & let us know if it helps.
Now 2019. Still not solved this problem. Though using AVG-Pro and Windows 10 (last version) still Firewall will not alove Canon Utility. Exceptions in AVG done. What to do?
Hi Jan,
We're glad to look into this & help you. Let us attempt to modify few Firewall settings on your computer.
To do so : Open AVG Internet Security - Menu - Settings - Full protection - Enhanced firewall - Enable 'Internet connection sharing mode'.
Then click on System rules (in the same page) to enable 'Allow windows file & printer sharing, remote desktop connections'.
Please try the above step & let us know if it helps.
"Could not change …"
We are sorry to hear that, Jan.
For better assistance, we request you to connect with our remote support.
We have sent an email with link to connect with our remote support. Please check your inbox/spam for the e-mail.