Hi Adrian,
We're glad to look into this & help you.
If you suspect that AVG is causing the issue, we'd suggest you to disable AVG protection temporarily once to check
Since I upgraded my AVG to Premium AVG, i can no longer get my canon printer to scan to my computer, yet i can still print. Both of these, the scanner and printer are connected via WiFi. Please could you let me know what i need to do to amend this
Hello Adrian,
We will help you to resolve it. As you are using wireless printer, you need to allow local devices in AVG Secure VPN program.
Open AVG Secure VPN - Click on Menu - Go to settings - General - Other - tick the option for " Enable local device access when using VPN".
Please try the above steps and let us know if it works. Keep us updated.
Hi Adrian,
We're glad to look into this & help you.
If you suspect that AVG is causing the issue, we'd suggest you to disable AVG protection temporarily once to check