Hello Adriana,
I understand the inconvenience caused, let's work together to fix this issue. The issue (error) because of AVG old/previous traces. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool. After that, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security) to download/install/activate AVG Antivirus 2017.
Best regards,
Alok.
I can't access AVG. Tried the AVG repair with no success. I have Windows 10 for 2 years now, and I've had AVG for many years. Getting the following error: OxCOO70643: General ERROR (OxO643)
Hello Adriana,
I understand the inconvenience caused, let's work together to fix this issue. The issue (error) because of AVG old/previous traces. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool. After that, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security) to download/install/activate AVG Antivirus 2017.
Best regards,
Alok.
I understand the inconvenience caused, let's work together to fix this issue. The issue (error) because of AVG old/previous traces. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool. After that, please follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security) to download/install/activate AVG Antivirus 2017.
Best regards,
Alok.