Can't access AVG

Hello Ellen,
We are sorry to know that. To fix this issue, we suggest you to completely remove and reinstall AVG. Please click on this link for the steps to download and run the AVG remover tool http://avgclick.me/UninstallAVGAV and after which you can reinstall AVG http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security.
Thank you

My weekly scan started but was unable to complete. Now I can't access it at all. Tried re-downloading but it was stopped. I shut off computer without luck as well. Don't know what to do next.

Hello Ellen,
We are sorry to know that. To fix this issue, we suggest you to completely remove and reinstall AVG. Please click on this link for the steps to download and run the AVG remover tool http://avgclick.me/UninstallAVGAV and after which you can reinstall AVG http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security.
Thank you