Can't access my AVG dashboard - password not recognised

AVG Protection
3

Hi Michael,

We will help you with AVG Internet Security.
It seems you are receiving the program interface password prompt.
Unfortunately, there isn't an option to access the program if the password is incorrect.
You need to run AVG Clear tool and reinstall AVG Internet Security to access the program.
We have sent an email with steps to run AVG Clear tool. Please check your inbox/spam and revert back to the email for further queries.

1

I am trying to access my dashboard but getting an Authorisation message saying an attempt has been made to access a protected area of AVG … When I try and clear past this message it isn't recognising my password and I can't go any further.

2

Hi Michael,

We will help you with AVG Internet Security.
It seems you are receiving the program interface password prompt.
Unfortunately, there isn't an option to access the program if the password is incorrect.
You need to run AVG Clear tool and reinstall AVG Internet Security to access the program.
We have sent an email with steps to run AVG Clear tool. Please check your inbox/spam and revert back to the email for further queries.