Cant access myCloud after update

AVG Protection
5

Hi Jason,

Thank you for reaching us via community forum.

To check if this issue caused by AVG, I suggest you to disable it and check if you're able to access it.

For the steps to disable refer the link below.

https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Keep us posted.

1

Cant access myCloud after AVG Anti Virus Free update on win7
software version 20.2.3116 (build 20.2.5130.570)

Please help

2

Jason, windows defender will automatically turned on.

However, did you disable the AVG and check for the issue again.

4

Hi Jason,

Thank you for reaching us via community forum.

To check if this issue caused by AVG, I suggest you to disable it and check if you're able to access it.

For the steps to disable refer the link below.

https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Keep us posted.

3

Hello Sarath Priyan (Avast),

Should windows defender be OFF or ON, I cant turn it ON 


Please help