Hi Geneva,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Please let us know what happens exactly while attempting to connect through AVG Secure VPN.
Do you receive any error message? If so, share us the screenshot of it for better clarity.
Meanwhile, please restart your device once & try connecting to different server (location) in AVG Secure VPN to check if it helps.
I've been paying for the premium service… I'm connected to my wi-fi, yet I cant connect to my vpn. Does anyone have any advice
Hi Geneva,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Please let us know what happens exactly while attempting to connect through AVG Secure VPN.
Do you receive any error message? If so, share us the screenshot of it for better clarity.
Meanwhile, please restart your device once & try connecting to different server (location) in AVG Secure VPN to check if it helps.