Hello Marla,
We regret the inconvenience caused. We'll look into this & help you.
Please share us the screenshot of the threat message you received, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance.
Logging into Xfinity. Virus Threat message pops up. Will not let me access my email or go further on anything Xfinity related. I had to turn AVG off in order to view the live stream I wanted to watch. I had over 10 attempts with the same results. What is wrong with your software? How can you fix this? Obviously it is an AVG problem because when I turned it off, I was able to proceed with what I wanted to accomplish. Help.
Hello Marla,
We regret the inconvenience caused. We'll look into this & help you.
Please share us the screenshot of the threat message you received, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance.