Hello Yoshiharu,
I regret for the inconvenience caused to you. AVG Secure VPN and Password protection products does not require a license number for activation, as they are activated using your AVG MyAccount that was created during your purchase. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and they will be glad to help you with activating AVG Secure VPN.
Hello Michiko,
I'm sorry, he might forget to send you an email. However, I have just sent you an email with the instruction to connect with us remotely. Please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to activate AVG Secure VPN.
Best regards,
Alok.
I purchased AVG Secure VPN and Password protection recently (Aug 1, 2017), but they didn't give me their license numbers and I couldn't activate Secure VPN, however the Password protection has been working even though I haven't the license number…
Hello Yoshiharu,
I regret for the inconvenience caused to you. AVG Secure VPN and Password protection products does not require a license number for activation, as they are activated using your AVG MyAccount that was created during your purchase. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and they will be glad to help you with activating AVG Secure VPN.
Hello Michiko,
I'm sorry, he might forget to send you an email. However, I have just sent you an email with the instruction to connect with us remotely. Please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to activate AVG Secure VPN.
Best regards,
Alok.
Hi, Avinash
Thank you for the answer, you said you have sent me an email instruction but I haven't received any instruction by email other than the suggestion above.
Yoshiharu/Michiko