Cant Browse The Web At ALL IF the VPN is Turned ON... WHY?

Hi Derek,

We're glad to look into this & help you.
Please let us know what happens exactly while accessing webpages with AVG Secure VPN enabled. Do you receive any error message?
If so, share us the screenshot of it for better clarity.
Meanwhile, please disable AVG protection temporarily & check if it allows you to access websites with Secure VPN enabled.

Hi Derek,

We're glad to look into this & help you.
Please let us know what happens exactly while accessing webpages with AVG Secure VPN enabled. Do you receive any error message?
If so, share us the screenshot of it for better clarity.
Meanwhile, please disable AVG protection temporarily & check if it allows you to access websites with Secure VPN enabled.

Hi there first ever post but i have been using AVG for years, anyway into my story.
Ever since a few days ago i had to update for my firewall, ever since i can't browse the web or anything while the VPN is turned on, i tried several different places and still no internet just long loading pages that lead into the page saying my account is not secure etc, someone may be trying to steal information etc. So i put it into a shop to get it all deleted and fully restored. After re-downloading and installing most of my AVG products, since i have a few and the exact same thing happens. Also i bought a new router (the same) to see if that was the problem but still the same,  I am not sure what is going on here. I have googled this several times and tried different things but nothing seems to work. Please anyone that knows anything help.
Thanks for reading this:
D.L