Can't cancel AVG Internet Security Subscription

AVG Subscription
3

Hi Reuel,

Thank you for reaching us.

On checking your AVG account, you have start AVG TuneUp (60-day trial) and cancelled the auto-renewal.

Unfortunately, I am unable to locate AVG Internet Security subscription. I have sent an email requesting more information to locate the subscription.

Please check the email and revert back for further assistance.

1

Hello. 2 months ago I got a free trial for AVG Internet Security and AVG Tune Up. The AVG Internet Security renews on the 14th December, whilst I've already cancelled my AVG Tune Up Subscription, which is expiring on the 18th December. However, for some reason, my AVG Internet Security Subscription isn't showing up in my Subscriptions Tab, even though on my desktop app it says it is active. My AVG Tune Up Subscription appeared, however, and I was able to cancel it. I really don't want to be charged right now, and would like to know how I can cancel my AVG Internet Security Subscription. Thanks in advance.

2

Hi Reuel,

Thank you for reaching us.

On checking your AVG account, you have start AVG TuneUp (60-day trial) and cancelled the auto-renewal.

Unfortunately, I am unable to locate AVG Internet Security subscription. I have sent an email requesting more information to locate the subscription.

Please check the email and revert back for further assistance.