Can't cancel avg subscription

i recently purchased a protection subscription. i used the email hannahlck39@gmail.com and there's still something on my account called AVG Secure VPN Multi-device. i already clicked the button to cancel my subscription (it wasn't all what i hoped for) and i still says that AVG Secure VPN Multi-device is on there and will expire next year. is that the subscription and if so why isn't it gone? or if i did
cancel my subscription why haven't i got a refund? will it charge me every month? i purchased it 3 days ago. there's no "cancel subscription" button on my profile ANYWHERE so i hope i did cancel it. but is there a refund? or AT LEAST will it not charge me anymore

Hello Hannah,

I will help you with the necessary information.

I see from your record that you have subscribed for AVG Secure VPN instead of AVG Internet Security.

If you do not want this product, then you can certainly get refund for the same.

How would you like to proceed with this purchase?

Hello Hannah,

I will help you with the necessary information.

I see from your record that you have subscribed for AVG Secure VPN instead of AVG Internet Security.

If you do not want this product, then you can certainly get refund for the same.

How would you like to proceed with this purchase?