i'm having the same issue on my mac. once i turn on the vpn, chrome doesn't load. can you please let me know how to fix this?
same here as soon as the VPN is on google times out on every search. have tried many diffrent locations
I've had the VPN since October 2018 and in the last month or so I often can't connect to the internet with either Chrome or Safari. Sometime yes, sometimes no. If it won't connect I turn it off and then can connect. What is the point of having a VPN if you can't get online. I would like to cancel and get a refund for the months remaining.
Hello Lainne,
We will check this for you.
When you were unable to connect to the Internet, did you try changing to a different server from AVG Secure VPN and checked if it works?
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed. Unfortunately, in your case, this timeframe has been surpassed.
same here as soon as the VPN is on google times out on every search. have tried many diffrent locations
Hello Lainne,
We will check this for you.
When you were unable to connect to the Internet, did you try changing to a different server from AVG Secure VPN and checked if it works?
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed. Unfortunately, in your case, this timeframe has been surpassed.
Hello Magnus,
We appreciate your efforts.
Please choose the locations marked as P2P and check the status. If the issue persists, share the screenshot of that error message & the locations you choose to check & assist you further.