Can't dowload new tools package

Other products
3

Hello Catherine.
Thank you for contacting us. I have checked your account details and see that you have purchased AVG Performance Multi device product. Please follow the steps in this article ( http://avgread.me/1If7pzz ) to download and install your product. Please, feel free to let me know if you require any further assistance. Thank you.

1

I have just purchased the tools package, as well as closing the firewall and it asks me to restart the computer and then I see no prompts or anything to open/run it on my computer

2

Hello Catherine.
Thank you for contacting us. I have checked your account details and see that you have purchased AVG Performance Multi device product. Please follow the steps in this article ( http://avgread.me/1If7pzz ) to download and install your product. Please, feel free to let me know if you require any further assistance. Thank you.