Hello Amy,
I apologize for the inconvenience caused. I just verified your records with us and I would like to keep you informed that your product "AVG Internet Security (1 computer)" purchased in October 2015 will be compatible only with 'Windows' computer/laptop. I suggest you to use the license number in any 'windows' computer/laptop. If you do not wish to use the license, then you can contact our 'refund' team to request 'refund'. To request 'refund' please click on https://support.avg.com/support_sales?l=en_US [Scroll down and click on 'Request a Refund']. Our refund team will check the detaisl of your product and will contact you via email. For more information on AVG products for 'Mac' devices, have a look at http://www.avg.com/us-en/for-mac .Please feel free to contact us back for any further assistance. Thank you.
I purchased this AVG Internet Security 1 year for $69.99 back in October and ever since I cant download this product on my imac PC. it says " you cant open the application because MS window app are not supported on OSX". Im not a wiz with computers, if anyone knows how to fix this (with instruction) Ill be grateful otherwise ill have to get refund. Thanks
Hello Amy,
I apologize for the inconvenience caused. I just verified your records with us and I would like to keep you informed that your product "AVG Internet Security (1 computer)" purchased in October 2015 will be compatible only with 'Windows' computer/laptop. I suggest you to use the license number in any 'windows' computer/laptop. If you do not wish to use the license, then you can contact our 'refund' team to request 'refund'. To request 'refund' please click on https://support.avg.com/support_sales?l=en_US [Scroll down and click on 'Request a Refund']. Our refund team will check the detaisl of your product and will contact you via email. For more information on AVG products for 'Mac' devices, have a look at http://www.avg.com/us-en/for-mac .Please feel free to contact us back for any further assistance. Thank you.
I apologize for the inconvenience caused. I just verified your records with us and I would like to keep you informed that your product "AVG Internet Security (1 computer)" purchased in October 2015 will be compatible only with 'Windows' computer/laptop. I suggest you to use the license number in any 'windows' computer/laptop. If you do not wish to use the license, then you can contact our 'refund' team to request 'refund'. To request 'refund' please click on https://support.avg.com/support_sales?l=en_US [Scroll down and click on 'Request a Refund']. Our refund team will check the detaisl of your product and will contact you via email. For more information on AVG products for 'Mac' devices, have a look at http://www.avg.com/us-en/for-mac .Please feel free to contact us back for any further assistance. Thank you.
Amy, Also you'll be pleased to know that AVG Mac OS products are free.
AVG Guru
AVG Guru