Can't download my Pro version

Hello Dina, I have checked our case records and found that you have already got the required assistance through our technical chat support. If the issue persists please do let us know. Thank you.

I can't seem to get my Pro version to download properly. I keep getting the trial version. I paid a lot for the Pro version, and of course it constantly asks me to upgrade…to the software I already purchased. I hate this!

Hello Dina, I have checked our case records and found that you have already got the required assistance through our technical chat support. If the issue persists please do let us know. Thank you.